Privacy Policy
Last updated: January 15, 2026
At Valestariox, S.A. de C.V. (hereinafter "Valestariox"), with address at Av. Paseo de la Reforma 505, Floor 12, Col. Cuauhtémoc, Mexico City, C.P. 06500, we are committed to protecting the privacy and security of our users' personal data in accordance with the Federal Law for the Protection of Personal Data Held by Private Parties (LFPDPPP) and its Regulations.
1. Personal Data We Collect
We collect the following personal data when you use our services: full name, email address, phone number (optional), and information you voluntarily provide through our contact form. We do not collect sensitive personal data such as detailed financial information, political opinions, ethnic origin, or biometric data.
2. Purposes of Processing
Your personal data will be used for the following primary purposes: (a) to provide you with personalized financial guidance; (b) to connect you with applicable government support programs; (c) to follow up on your consultation requests; (d) to send you relevant information about our services, always with your prior consent.
3. Legal Basis
The processing of your data is based on: your express consent given by submitting the contact form; the contractual relationship for service provision; and our legal obligations under current Mexican regulations. You may revoke your consent at any time by sending an email to privacidad@valestariox.com.
4. Data Transfers
Valestariox does not sell, assign, or transfer your personal data to third parties without your consent, except in cases provided by the LFPDPPP. We may share information with competent authorities when legally required or with service providers acting as processors under specific instructions and confidentiality agreements.
5. ARCO Rights
You have the right to Access, Rectify, Cancel, or Oppose the processing of your personal data (ARCO Rights). To exercise these rights, send your request to privacidad@valestariox.com indicating your full name, description of the right you wish to exercise, and documents proving your identity. We will respond within a maximum period of 20 business days.
6. Security Measures
We implement administrative, technical, and physical security measures to protect your data against damage, loss, alteration, destruction, or unauthorized use. These measures include data encryption in transit (TLS 1.3), role-based restricted access, periodic backups, and quarterly internal security audits.
7. Use of Cookies and Tracking Technologies
Our website uses first-party and third-party cookies to improve user experience and perform statistical analysis. For more information, please consult our Cookie Policy.
8. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Any modifications will be published on this page with the last updated date. We recommend reviewing it periodically.
9. Contact
If you have questions or concerns about this Privacy Policy or the processing of your data, you can contact us at: privacidad@valestariox.com or by phone at +52 55 4172 8390, Monday through Friday from 9:00 AM to 6:00 PM (Central Time).